Shipping Policy

Effective Date: 9/27/2024

Thank you for shopping with us! We aim to provide you with a seamless shopping experience. Below are our shipping policies to help you understand our processes.

1. Shipping Methods

We offer several shipping options to meet your needs:

• Standard Shipping: 10-14 business days
• Express Shipping: 8-10 business days

2. Shipping Costs

- Shipping costs are calculated based on the weight and dimensions of the items, the shipping method selected, and the delivery destination. Shipping costs will be displayed at checkout before you complete your purchase.:

3. Processing Time

All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. If we experience high demand, shipments may be delayed. We will notify you via email if there are any significant delays.

4. International Shipping

We currently ship to the following countries: [USA and Oman]. International shipping times vary by destination, and customs fees may apply.

5. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can track your order on our website or through the carrier's website.

6. Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us at [Email: info@modeluxx.net Phone: +968 95673587 within 10 to 14 days of receiving your order. We will work with the carrier to resolve the issue promptly.

7. Returns and Exchanges

For information on returns and exchanges, please visit our Returns Policy Page or contact our customer service team.

8. Contact Us

If you have any questions or concerns regarding our shipping policy, please reach out to us at Email: info@modeluxx.net Phone: +968 95673587.

Thank you for choosing Modeluxx! We appreciate your business.